Back Office Upgrade + AI Automation in Trade-tech

Modernized infrastructure and automated processes to keep up pace with rapid growth.

Client

Vividly

Service

AI automation + back office + integrations

Tools

Glide + Supabase + n8n + React.js

Timeline

4 months

Website

The Client

Vividly is a tradetech platform partnering with consumer goods manufacturers who supply major retailers like Walmart and Amazon. They provide critical analytics and ensure fair settlements for sold goods and promotional activities.

The Challenge

"Can you fix this app that's held together with duct tape and prayers? Can we scale it to meet our growing demands?"

When we took over, Vividly's system was:

  • Built ad-hoc over years without architectural planning

  • Unstable with numerous bugs and technical debt

  • Cluttered with a chaotic interface that slowed navigation and data work

  • Fragmented across disconnected systems with no single source of truth

The core issue: rapid growth had outpaced the infrastructure, putting the ability to provide timely services to new clients at risk.

The Solution

Tech Stack: Glide, Make.com, Supabase, n8n

Our Approach:

  1. System Audit – Identified critical architectural failures

  2. Database Migration – Moved data from Google Sheets to proper databases

  3. Created a Single Source of Truth – Built a central database with automated data flows connecting previously isolated systems

  4. Redesigned UX – Overhauled both customer portal and internal tools for intuitive navigation

  5. AI Integration – Implemented intelligent systems to synthesize insights across all company areas

The Results

Beyond Expectations

The project exceeded initial scope, delivering:

  • Stability – Eliminated critical bugs and architectural weaknesses

  • Unified Data – All systems now sync through a central "source of truth"

  • Enhanced Analytics – Improved reporting with strategic business insights

  • AI-Powered Intelligence – Automated synthesis of cross-functional data

  • Scalable Infrastructure – System now supports growing operational demands

Bottom Line: What started as a rescue mission transformed into a complete platform modernization - no platform change needed.

Key Takeaway

When systems grow organically without architectural oversight, they eventually collapse under their own weight. Strategic refactoring with modern automation tools can resurrect failing infrastructure and unlock growth potential - without starting from scratch.